Last updated: July 9, 2026
At Live Circle, we’ve developed a product which we hope will have a positive impact on your life, and we’re excited to welcome you aboard. Before we do that, we genuinely want to make sure you have a full understanding of the terms which apply to your use of our platform. Accordingly, we’ve aimed to write our terms in a way which is clear, logical and easy to understand.
To that end, we have split the terms up into the following parts:
A – Basic house-keeping – where we explain the fundamental components of these terms
B – Behind the scenes – where we explain how we will provide our service to you and on what basis
C – Legal essentials – where we set out specific legal terms which we are required to include given the nature of our service
If anything stated in these terms is unclear to you in any way, please contact us at support@livecircle.com
Binding Arbitration. These terms of use provide that all disputes between you and Live Circle that in any way relate to these terms of use or your use of the Services will be resolved by BINDING ARBITRATION. ACCORDINGLY, YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT (INCLUDING IN A CLASS ACTION PROCEEDING) to assert or defend your rights under these terms of use. Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury and your claims cannot be brought as a class action. Please review the Section below entitled Arbitration for the details regarding your agreement to arbitrate any disputes with Live Circle.
These terms of use (or “Terms”) govern your access to and use of the Live Circle Community platform, including our website, mobile applications, and related features and services. We’ll refer to these as the “Services” throughout these Terms.
By using the Services, you accept and agree to abide by these Terms, along with any other policies or documents we refer to here, including our Privacy Policy. If you don’t agree with this, you cannot use the Services.
We may update these Terms from time to time.
Where updates include significant or material changes that could affect your rights or obligations, we will aim to notify you in advance. We’ll be reasonable and act in good faith when determining what constitutes a material change.
For all other updates, we encourage you to review these Terms regularly to stay informed of any changes. To make this easier for you, whenever we make changes, we will always ensure that we update the date set out in the Last Modified section above, so that you can check if the Terms have changed since you last reviewed them.
By continuing to use of the Services after revised Terms take effect you accept the updated Terms.
These Terms apply between Live Circle Inc. (referred to as “Live Circle”, “we”, “us”) and “you”, the user of the Service, who will either be a “Member” or a “Guest”.
Under these Terms, you are considered a:
Although these Terms apply to Members and Guests, there may be instances where specific terms apply to you in your capacity as one or the other. We’ll clearly call those out where relevant.
Our “Privacy Policy” (which you can find here) is designed to give you a full and clear breakdown of how we collect, use, share, and protect your personal information. Although we deal with the processing of your data throughout these Terms, you’ll get a more detailed picture in the Privacy Policy.
As explained above, your use of the Services is also subject to your acceptance of the Privacy Policy, so please make sure you are familiar with it.
We may update the Privacy Policy from time to time, and we would ask you to review it regularly to see if anything has changed. To make this easier for you, whenever we make changes, we will always ensure that we update the date set out in the Last updated section of the Privacy Policy, so that you can check if it has changed since you last reviewed it.
As a Guest or Member, you must be at least 13 years of age (or such other minimum age as may be required by the country where you are based) to use the Services. Our Services are not intended for children under
In accordance with U.S. law, if we have actual knowledge that we have collected personal information from a child under 13 without verifiable parental consent, we will delete that information as quickly as possible. Parents and guardians may also contact us to review, correct, or direct deletion of their child’s personal data.
To use the Services you need to become a Member or Guest, and that officially happens once you have registered and created a suitable account.
As a Member, registration happens after your membership is paid. As a Guest, it happens after you have received an invitation from a Member. Please note that accounts are only intended to be used by individuals, not companies or their representatives.
When registering, we’ll ask you to provide information about yourself, including a username, password, phone number and email address. Your account details are highly sensitive in nature and you are fully responsible for keeping them confidential and secure. We will never ask you to share your full password with us or our team. If you forget it, we will help you create a new one, once we have confirmed your identity, by asking for other details like your name, date of birth and other relevant information. For the sake of clarity, by providing this information in this specific context, you allow us to protect you and your account.
You are also responsible for any activity that happens under your account. If you think someone has made unauthorized use of your account or suspect that there is a security issue, please notify us immediately at support@livecircle.com. If you suspect your password has been compromised, please change it right away.
It’s important to understand that we are not responsible for any loss or damage you suffer due to someone else’s use of your account. However, you may be held liable for losses we suffer as a result of unauthorized activity under your account. Please consult the Legal essentials part below for more information on this.
Remember, each account is personal to the individual registered under it, so don’t let anyone use your account and don’t use anyone else’s.
You can start using the Services as a Member after you have paid (or start paying, if paying monthly) your membership fees, or upon accepting these Terms if you have been granted a free trial. Unless terminated earlier in accordance with these Terms, your membership will last for 12 months. At the end of this period, either a) your membership will renew automatically for a further 12 months (if you selected this option when registering as a Member) or b) you will be asked whether you wish to renew your membership for a further 12 months (if you didn’t select the automatic renewal option). This renewal process will be repeated until you decide to cancel your membership.
Please note that, where relevant, membership fees can be paid by a permitted sponsor. Where that is the case, we both acknowledge and agree that while the sponsor may pay instead of you (and receive a reimbursement in accordance with the What you will be charged section), these Terms will apply only between you and Live Circle. If your sponsor stops paying your membership fees for whatever reason, we will notify you and ask whether you wish to continue being a Member by agreeing to pay the relevant membership fees.
Also, later on in these Terms, we will refer to a “Membership Month”. This refers to every monthly period during your membership, with the first such month starting on the date you first became a Member.
We have a lot of great ideas for the development of our platform and hope to improve your experience with new features and functionalities throughout the duration of your use of the Services. The most up-to-date descriptions of the Services can be found on www.livecircle.com, but for the purposes of these Terms, we want to identify the fundamental components of the Services.
The Services involve us making the Live Circle Community platform available to you and allowing, as a minimum:
Members to:
Guests to:
* Any calls Members place through our platform will be made through our third-party telecommunications service provider. Any charges Members incur for placing these calls will be charged to such Member in accordance with the What you will be charged section below. To be very clear, Live Circle does not provide the calling service; rather, it is provided by a third-party service provider.
As a Guest, you will not be charged by us for using the Services. Having said that, please be aware that when using the Services through a device, you may incur charges from third parties which are unrelated to us (for sending a text message for example).
As a Member, you will have agreed to pay your membership fees based on the options available here. That amount will be charged in advance at the start of a) the 12-month period, if you opted to pay yearly, or b) the Membership Month, if you opted to pay monthly.
In addition, we will charge you in arrears (looking back at your usage over the previous Membership Month) for any variables you consume in accordance with the rates identified here. By means of example, charges for calls you have placed through the platform and the generation of certain worksheets will be charged on this basis. As is the case for Guests, we would ask you to also remember that when using the Services through a device, you may incur charges from third parties which are unrelated to us (for sending a text message for example).
If you cancel your membership, your cancellation will take effect either a) immediately, if you opted to pay yearly, or b) at the end of the Membership Month in which it was cancelled, if you opted to pay monthly. Yearly membership fees will be reimbursed on a prorated basis for any full Membership Months not used following cancellation. To be clear, there is no such reimbursement when paying membership fees monthly.
If you have incurred any additional charges prior to a membership cancellation taking effect or a membership expiring, these will be charged shortly after such cancellation or expiry.
In the context of the Services, “cancelling” can affect your account in different ways and we want to make sure every alternative is clearly understood.
As a Member, you can:
As a Guest, you can cancel your account completely.
Cancelling your account completely will lead to you losing access to your account and us deleting the account and all its contents, unless we are prevented by law from doing so. If a legal limitation period applies to any of your data, we will delete your data as soon as it expires.
If you decide to cancel your account, you are welcome to register again at any time thereafter. If we cancel your account in accordance with these Terms (for example, if you breach relevant terms), you will not have that option.
We want Live Circle to have a positive impact on your life, and beyond any useful functionality that our platform may offer, this means creating a safe space where our users can interact with each other, with respect, dignity and without fear.
While you will undoubtedly contribute to making that happen, we have also established a set of rules which all Members and Guests must follow at all times. Please note that, while Live Circle reserves the right to monitor communications and data transmitted through the Services, Live Circle has no obligation to monitor and review such communications and data.
If you feel that any of the rules set out in this section are not being followed, please notify us without delay by contacting us at support@livecircle.com.
We reserve the right, at our discretion, to suspend or cancel your account if you violate these rules.
We use algorithmic systems and artificial intelligence (AI) technologies to provide, enhance, and personalize the Services. These tools may process personal data and personal health data you provide in order to generate insights, suggest content or programs, or offer feedback based on patterns observed in similar user data.
You acknowledge and agree that:
By using the Services, you consent to the use of automated technologies as part of your experience.
Where applicable by law, you may have the right to request additional information or object to certain types of automated decision-making. Please contact us at support@livecircle.com if you have questions about how your data is used in these processes.
* Please note that de-identification involves removing any personal data (including any personal health-related information) relating to you, and ensuring that the resulting data becomes anonymous, so that it won’t be traced back to you.
While we have strived to keep these Terms as clear and readable as possible, some topics require the use of specific language which may not be as easy to read as the rest of the Terms. With that in mind, you’ll find below terms which are written in a more formal way. Where we feel it could be helpful, we’ve summarized what they mean for your convenience. Please be aware that those summaries are only meant to aid your understanding, they do not form part of these Terms.
The Services are intended to help support you on your personal wellness journey. They should not be relied upon for medical purposes and are not a substitute for professional medical diagnosis, treatment, advice or care.
We do not offer or provide health insurance, medical care or any licensed healthcare service. More specifically, the Services are not intended for use in the diagnosis, treatment, mitigation, monitoring, or prevention of any disease or medical condition. They do not replace a consultation with a qualified medical or mental health professional.
Before making any decisions about your health, you should always talk to your doctor or another qualified healthcare professional. You should not ignore or delay getting professional medical advice because of something you saw, read, or received through the Services. If you have a medical emergency, call emergency services or go to your nearest emergency room right away.
Even if another Member or Guest on the platform seems to be a doctor or healthcare provider, they cannot examine you, review your full medical history, or give personalized medical care through the Services.
Any chats, messages, or AI responses on this platform do not create a doctor-patient, therapist-patient, or any other professional healthcare relationship between you and us.
Any information, recommendations, or content you get through the Services, whether provided or generated by us, AI, other Members or Guests, are for informational purposes only. This covers everything from text and graphics to videos, prompts, tips, notifications, and other materials. Even if something seems tailored just for you, it should not be treated as medical advice or used as the sole reason for making medical decisions.
In light of the above, you understand and accept that:
Helpful summary: Our platform is not a medical service or device. That means nothing you see, hear, or read on the platform (including from other users or AI features) should be treated as a medical advice or used to make medical decisions. We don’t provide diagnosis, treatment, or professional healthcare, and our platform isn’t a substitute for speaking with your doctor or a qualified medical professional. If you have health concerns or a medical emergency, please contact emergency services or go to your nearest emergency room right away. Ultimately, you’re responsible for how you use the Services and any decisions you make based on the content you see there.
It’s important to understand that we provide the Services without any guarantees and you use them at your own risk. More specifically, the Services, including all content, features, tools, suggestions, and any related software, are provided “as is” and “as available,” without any guarantees, representations, or warranties of any kind whether express, implied, or statutory.
To the fullest extent permitted by law, Live Circle Inc. and its affiliates, officers, employees, agents, partners, licensors, and suppliers disclaim all warranties, including (but not limited to):
We do not guarantee that:
You access and use the Services at your own discretion and risk. We are not responsible for any harm caused to your device, data, or personal wellbeing as a result of your use of the Services.
Nothing you read, hear, or receive from us (including through customer support, AI-driven features, or communications) creates any warranty unless we explicitly say otherwise in writing. And while we aim to provide a reliable and useful platform, we cannot guarantee any particular result, insight, or outcome from your use of the Services.
We understand that laws differ depending on where you live, so if any of these disclaimers are not enforceable in your jurisdiction then they may not apply to you to the extent prohibited by law. But all remaining disclaimers will continue to apply.
Helpful summary: While we’ve built our platform to help and support you, we want to be upfront that we can’t promise everything will always work perfectly. The platform is provided “as is”, without guarantees or warranties of any kind, and you use it at your own risk. That means we don’t promise it will meet all your expectations, always be available, secure, error-free, or that any advice or suggestions (including those from AI) will always be accurate or reliable. We also can’t guarantee that your data will be fully secure or private. If you choose to use our platform, you do so knowing these limitations, and we’re not responsible for any issues that may come from your use of the platform. Some legal protections might apply differently depending on where you live, but this is our general approach.
From time to time, we may offer you access to new or experimental features as part of a beta release. These features are made available so you can test or explore upcoming functionality, but they may not be fully supported or stable.
Beta features may require you to update your version of the Services, and you use them at your own risk. You understand that they may contain bugs, design limitations, or other issues, and we are not responsible for any problems that may arise from using them.
If you choose to use beta features and share feedback, the Your feedback section of these Terms will apply.
If you provide feedback or suggestions about the Services, we (and those we allow to use our technology) may use such information without any obligation to you. At the same time, you will have no liability to us in connection with such feedback and we will not identify you as its source.
We want you to understand that our liability to you is limited a) in scope and b) to a modest amount, as further described below.
Live Circle Inc. and its affiliates, subsidiaries, officers, directors, employees, agents, licensors, suppliers, and partners will not, to the fullest extent permitted by law, be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, or for loss of profits, data, goodwill, or other intangible losses, whether based on contract, tort, strict liability, or otherwise, even if we have been advised of the possibility of such damages. This limitation will not apply to the extent that our liability arises from our gross negligence, willful misconduct or fraud.
You agree to assume full responsibility for your use of the Services and to use your own judgment when acting on any information provided. You also acknowledge that using a wellness platform carries inherent risks, and you accept those risks voluntarily.
To the maximum extent permitted by applicable law, our maximum aggregate liability to you under these Terms will not exceed the greater of either a) one hundred dollars ($100) or b) the amount of fees paid by you to us in the 12-month period prior to the date of your first claim.
Nothing in these Terms excludes or limits our liability where it would be unlawful to do so. Some jurisdictions do not allow the exclusion or limitation of certain types of damages. In such cases, the above exclusions and limitations may not apply to you, but only to the extent prohibited by applicable law. If any part of this clause is found to be unenforceable, the remainder will remain in full force and effect.
If you are a California resident, you acknowledge and agree to waive Section 1542 of the California Civil Code (as amended), which states: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in their favor at the time of executing the release, which if known… would have materially affected [their] settlement with the debtor.”
Helpful summary: We want to be transparent that our legal responsibility to you is limited. If something goes wrong, we’re not liable for indirect or unexpected damages, like lost data, profits, or emotional distress, unless it’s due to serious misconduct like fraud or gross negligence on our part. You agree to take responsibility for how you use the platform and accept any risks that come with using a service like ours. If we are found liable for something, the maximum we would owe you is either $100 or the amount you paid us in the 12 months before the issue came up, whichever is greater. Some places don’t allow these limits, so parts of this may not apply depending on where you live, but the rest of the clause will still hold. And if you’re in California, you agree to waive a specific rule that might otherwise apply to unknown claims.
You agree to indemnify, defend, and hold harmless Live Circle Inc., our parent companies, subsidiaries, affiliates, officers, directors, employees, agents, partners, suppliers, licensors, and representatives from and against all liabilities, losses, expenses, damages and costs, including reasonable legal fees, arising from any third-party claims or demands relating to:
We reserve the right, at our own expense, to take over the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate fully with us in defending any such claim. You may not settle any matter involving us without our prior written consent. We will make reasonable efforts to notify you of any such claim, demand, or proceeding as soon as we become aware of it.
Nothing in this section affects any rights you may have under the laws of your country of residence that cannot be waived by contract.
Helpful summary: If something you do while using our platform causes legal trouble for us, like breaking the law, violating these terms, posting harmful content, or infringing someone else’s rights, you agree to cover any costs, damages, or legal fees that result. This includes claims from other people or organizations. If needed, we may choose to take control of the legal response ourselves, and you agree to help us in that process. You can’t settle any claims that involve us without our OK. Of course, if local laws where you live give you rights that can’t be waived, this clause won’t override them.
These Terms will be governed and construed in accordance with the laws of the State of Delaware, regardless of any conflict of law principles. You agree that we may enforce these Terms in any jurisdiction we feel is necessary or convenient for purposes of injunctive relief. You agree to waive any objection regarding our choice of jurisdiction or forum.
Any dispute, claim, or controversy arising out of or relating to these Terms or their breach, termination, enforcement, interpretation, or validity, including the scope or applicability of this arbitration clause, will be resolved exclusively by binding arbitration administered by JAMS under its Comprehensive Arbitration Rules and Procedures and the JAMS Consumer Minimum Standards of Procedural Fairness (the “Minimum Standards”).
By accepting these Terms in accordance with the About these terms section, you agree that the existence, terms, and implications of these arbitration terms have been clearly communicated to you prior to entering into our agreement.
You and Live Circle agree that any arbitration will be conducted solely on an individual basis. You hereby waive any right to participate in or be represented in any class, collective, or representative proceeding, including any class arbitration proceeding. No arbitration will be consolidated with any other arbitration without the written consent of all parties. This waiver does not prevent you from pursuing claims in small claims court if your dispute falls within that court’s jurisdiction.
If this arbitration provision is found to be unenforceable, then (a) the entirety of this arbitration provision shall be null and void, but the remaining provisions of these Terms shall remain in full force and effect; and (b) exclusive jurisdiction and venue for any claims will be in state or federal courts located in and for Delaware.
Helpful summary: If a serious disagreement about these terms or your use of the platform ever arises between you and Live Circle, we both agree to resolve it through individual arbitration, not in court and not as part of a class action. This process will be handled by a neutral arbitrator under JAMS rules, and we’ll make sure it’s convenient for you (either in person, over the phone, or by video). You won’t pay more than $250 to start the process, and we’ll cover the rest. The arbitrator can award the same remedies a court could, and you can still take your case to small claims court if it qualifies. This approach helps both of us resolve issues more quickly and fairly. If this section is held to be invalid for whatever reason, we both agree that any claims either of us may have will be made through the Delaware courts.
These Terms, and any document they expressly refer to (like the Privacy Policy), represent the entire agreement between us in relation to your access to and use of the Services and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
If any court finds that any provision in these Terms is invalid, illegal, or unenforceable in any respect, that decision will have no bearing on the validity, legality, or enforceability of the remaining provisions.
In certain serious circumstances, we may need to suspend or terminate your account or access to the Services, with or without prior notice. This might happen for a range of reasons, including but not limited to:
If we terminate your account, the outcomes set out in the Cancelling your membership or account section above will apply.
You agree that any decision to suspend or terminate your account will be made at our discretion, and we are not liable to you or any third party for any resulting loss, disruption, or inconvenience.
Please also note that the sections in this Legal Essentials part will continue to apply even after your account is suspended or terminated.
And that’s it!
Again, please remember that these Terms include our Privacy Policy, so make sure you have read and understood it as well. Otherwise, if anything stated in these Terms is unclear to you in any way, please contact us at support@livecircle.com
© 2024 Live Circle Inc. "Live Circle " and Live Circle logo are registered trademarks of Live Circle Inc. All rights reserved.
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